BankSA | Westpac Webinar on Frauds and Scams

BankSA | Westpac Webinar on Frauds and Scams

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BankSA | Westpac Webinar on Frauds and Scams
Monday. 19 August 2024 | 12:30pm - 1:30pm | By Webinar

Join us for our upcoming BankSA | Westpac webinar, where you will be provided with valuable insights and analysis of 'Safeguarding your Legal practice: Strategies to prevent Fraud and Scams'

About the Presenters:

Peter Guy - Head of Fraud and Scam Operations, Westpac Group 

Peter is a Senior leader with more than 25 years experience leading Contact Centre & Operational teams across the Banking and telecommunication industries with the last 8 years within the Westpac Groups Consumer and Business Bank and Fraud & Scam Operations. Peter is accountable for the 24x7 frontline Operations teams, managing customer Fraud & Scam enquiries, alerting, case management and fraud major investigations. 

Maria Harrison - Executive Manager Strategy & Governance, Fraud and Scam Operations, Westpac Group 

Maria is a Fraud & Scam industry expert with over 25 years of experience across multiple financial institutions, leading teams in Australia, the Subcontinent and South East Asia. Maria has lead teams within the Westpac Groups Fraud & Scam Operations over the last 7 years, establishing the first dedicated Scam function amongst the majors and currently accountable for Fraud & Scam Governance & Strategy within the 24x7 Operations. 

Registration:
This webinar session is complimentary and available exclusively to members.




 

Monday, 19 August 2024

12:30 PM - 1:30 PM ACDT

By Zoom Webinar Only
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