1.5 CPD Units in Practice Management/Business Skills
Conflict Confidence: 6 Crucial Steps to Stay Resilient with Difficult Conversations, Difficult People and Difficult Times
Presenter: Elizabeth Wiliamson
Elizabeth Williamson is a vibrant, informative speaker, who motivates audiences to confidently manage difficult conversations and difficult people. Elizabeth has developed the Conflict Confidence Model to help people deal with demanding people, tough times, and to think more creatively about coping with conflict.
Elizabeth is an Accredited Mental Health Social Worker and Mediator, with over 30 years experience in consulting, training and counselling programs with a diverse range of organisations. She has worked with legal firms, major banks, government agencies, SME and NFP to resolve complex workplace conflicts and support positive relationships.
Her passion is to ensure we can step up to challenging situations so that we build better mental health and better relationships outcomes.
Her goal is to create more peace in the world, one conversation at a time. Elizabeth writes and speaks regularly about relationship skills at work and personal life, and about thinking outside of the square.
Content: In the time of this unprecedented corona virus pandemic many people are experiencing fear, anxiety, loss and threats to their health and well-being. This includes legal professionals as well as their clients.
As a legal professional it is easy to get caught up in rescuing and being overwhelmed by the demands of people who are highly controlling or conflict-driven. Many clients will experience increased conflict with family parenting arrangements or other problems arising from professional relationship conflicts.
This webinar will focus on understanding the motivations and behaviours of conflict driven people and assist you to stay resilient under these unparalleled pressures. The workshop will also include how to maintain attitude of creativity and flexibility in the time of COVID19.